Status codes are essential identifiers that track the lifecycle of ground transportation reservations within the GNet platform. These standardized codes enable real-time monitoring of bookings from initial request through to completion, allowing dispatch managers and technical teams to efficiently track vehicle assignments, passenger status, and service delivery. Understanding these status codes is crucial for system integration, troubleshooting, and maintaining optimal fleet operations. Each status represents a specific point in the reservation journey, providing clear indicators for automation workflows and operational decisions. For detail api documentation, please refer to https://gnet.docs.apiary.io/
Status Code | Description | Category |
---|---|---|
ACKNOWLEDGED | Provider acknowledges the booking updates. (e.g. Requester request updates on passenger count) | Initial Processing |
ASSIGNED | Driver/Chauffeur and vehicle have been assigned to the reservation | Assignment |
BOOKING_REQUEST | New transportation request has been initiated | Initial Processing |
CANCEL | Reservation has been cancelled by requester partner or client. | Exception |
CLOSE | Reservation has been closed and all the fee breakdowns (i.e. parking fee,) are provided. | Completion |
COMPLETE | Service has been successfully completed and passenger drop off. | Completion |
CONFIRMED | Booking has been confirmed. | Initial Processing |
EN_ROUTE | Driver/Chauffeur is traveling to pickup location | In Progress |
FAILED | Reservation has failed due to system or operational issues | Exception |
NO_SHOW | Passenger did not appear at pickup location | Exception |
ON_LOCATION | Driver/Chauffeur has arrived at pickup location | In Progress |
PASSENGER_ON_BOARD | Passenger has been picked up and journey is in progress | In Progress |
PENDING | Request is being processed but not yet confirmed | Initial Processing |
REJECT | Booking request has been declined | Exception |
STOP | Driver/Chauffeur is in one of stops | In Progress |