Status codes are essential identifiers that track the lifecycle of ground transportation reservations within the GNet platform. These standardized codes enable real-time monitoring of bookings from initial request through to completion, allowing dispatch managers and technical teams to efficiently track vehicle assignments, passenger status, and service delivery. Understanding these status codes is crucial for system integration, troubleshooting, and maintaining optimal fleet operations. Each status represents a specific point in the reservation journey, providing clear indicators for automation workflows and operational decisions. For detail api documentation, please refer to https://gnet.docs.apiary.io/

 

Status Code Description Category
ACKNOWLEDGED Provider acknowledges the booking updates. (e.g. Requester request updates on passenger count) Initial Processing
ASSIGNED Driver/Chauffeur and vehicle have been assigned to the reservation Assignment
BOOKING_REQUEST New transportation request has been initiated Initial Processing
CANCEL Reservation has been cancelled by requester partner or client. Exception
CLOSE Reservation has been closed and all the fee breakdowns (i.e. parking fee,) are provided. Completion
COMPLETE Service has been successfully completed and passenger drop off. Completion
CONFIRMED Booking has been confirmed. Initial Processing
EN_ROUTE Driver/Chauffeur is traveling to pickup location In Progress
FAILED Reservation has failed due to system or operational issues Exception
NO_SHOW Passenger did not appear at pickup location Exception
ON_LOCATION Driver/Chauffeur has arrived at pickup location In Progress
PASSENGER_ON_BOARD Passenger has been picked up and journey is in progress In Progress
PENDING Request is being processed but not yet confirmed Initial Processing
REJECT Booking request has been declined Exception
STOP Driver/Chauffeur is in one of stops In Progress