| ACKNOWLEDGED |
Provider acknowledges the booking updates. (e.g. Requester request updates on passenger count) |
Initial Processing |
| ASSIGNED |
Driver/Chauffeur and vehicle have been assigned to the reservation |
Assignment |
| BOOKING_REQUEST |
New transportation request has been initiated |
Initial Processing |
| CANCEL |
Reservation has been cancelled by requester partner or client. |
Exception |
| CLOSE |
Reservation has been closed and all the fee breakdowns (i.e. parking fee,) are provided. |
Completion |
| COMPLETE |
Service has been successfully completed and passenger drop off. |
Completion |
| CONFIRMED |
Booking has been confirmed. |
Initial Processing |
| EN_ROUTE |
Driver/Chauffeur is traveling to pickup location |
In Progress |
| FAILED |
Reservation has failed due to system or operational issues |
Exception |
| NO_SHOW |
Passenger did not appear at pickup location |
Exception |
| ON_LOCATION |
Driver/Chauffeur has arrived at pickup location |
In Progress |
| PASSENGER_ON_BOARD |
Passenger has been picked up and journey is in progress |
In Progress |
| PENDING |
Request is being processed but not yet confirmed |
Initial Processing |
| REJECT |
Booking request has been declined |
Exception |
| STOP |
Driver/Chauffeur is in one of stops |
In Progress |